Privacy policy

About This Policy

EstiloLatino ("we," "our," or "us") operates this website and store, powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services. By using our services, you agree to the collection and use of information in accordance with this policy.

If you have any questions or concerns about this Privacy Policy, please contact us using the information provided at the end of this document.

Information We Collect

We collect several types of information to provide and improve our services to you:

1. Personal Information

• Contact Information: Name, email address, phone number, shipping address, billing address
• Account Information: Username, password, account preferences, and settings
• Payment Information: Credit card numbers, debit card numbers, and other payment details (processed securely through Shopify)
• Order Information: Purchase history, order details, items in your cart or wishlist

2. Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, IP address, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
• Cookies and Tracking Technologies: To remember your preferences and enhance your shopping experience

3. Information from Third Parties

We may receive information about you from:

• Shopify (our e-commerce platform provider)
• Payment processors
• Shipping carriers
• Analytics services

How We Use Your Information

We use the information we collect for the following purposes:

1. Processing Orders and Payments

• Fulfill your orders and process payments
• Ship products to your address
• Handle returns, exchanges, and refunds
• Send order confirmations and shipping updates

2. Customer Service

• Respond to your inquiries and provide support
• Manage your account
• Notify you about order status changes

3. Marketing and Advertising

• Send promotional emails and newsletters (you can opt out at any time)
• Display personalized advertisements based on your browsing and purchase history
• Recommend products you may be interested in

4. Improving Our Services

• Analyze website usage to improve user experience
• Fix technical issues and bugs
• Monitor the performance of our website

5. Legal and Security

• Prevent fraud and unauthorized access
• Comply with legal obligations
• Protect our rights and the rights of our users

How We Share Your Information

We may share your information with the following third parties:

1. Service Providers

2. Business Partners

• Marketing partners for advertising purposes
• Affiliate networks (if applicable)

3. Legal Requirements

We may disclose your information if required by law, including:

• Responding to subpoenas or court orders
• Protecting against fraud or illegal activity
• Complying with legal obligations

4. Business Transfers

If EstiloLatino is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functions (cart, checkout)
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver personalized advertisements

Managing Cookies

You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Data Security

We implement appropriate security measures to protect your information:

• Encryption: Secure Socket Layer (SSL) encryption for data transmission
• Payment Security: Compliance with PCI DSS standards through Shopify
• Access Controls: Limited access to personal information
• Regular Security Reviews: Periodic assessment of our security practices

Please note: No method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Complete your transactions
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Improve our services

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

1. Right to Access

Request a copy of the personal information we hold about you.

2. Right to Correction

Request correction of inaccurate or incomplete personal information.

3. Right to Deletion

Request deletion of your personal information (subject to certain exceptions).

4. Right to Data Portability

Receive your data in a structured, commonly used format.

5. Right to Object

Object to certain processing of your personal information, including direct marketing.

6. Right to Opt Out

• Email Marketing: Click the unsubscribe link in any promotional email
• Targeted Advertising: Adjust your browser cookie settings or use the link provided in our communications
• Global Privacy Control: Enable this setting in your browser to automatically opt out of sales and targeted advertising

7. Managing Communication Preferences

You can update your communication preferences at any time by:

• Updating your account settings
• Clicking unsubscribe links in emails
• Contacting us directly

Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately so we can delete the information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on this page
• Update the "Last Updated" date at the top
• Notify you of significant changes as required by law

We encourage you to review this Privacy Policy regularly.

Complaints and Appeals

If you have concerns about how we handle your personal information:

1. Contact Us First: We are committed to resolving your concerns
2. Appeal Process: If you are not satisfied with our response, you may appeal
3. Local Authority: Depending on your location, you may file a complaint with your local data protection authority

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email

info@estilolatinos.com

Phone

+1 7709124609

Mailing Address

EstiloLatino Customer Service 4763 Buford Hwy NE, Chamblee, GA 30341, USA